How to Delete Your Account

We understand that there may be reasons why you want to delete your account. If you decide to proceed, please follow these simple steps:

  1. Open the App: Start by opening our app on your device and make sure you are logged in to the account you wish to delete.

  2. Go to Settings: Navigate to the MORE page and click on "Settings" on the MORE Menu list. You can usually find this in the bottom menu or by tapping on your profile icon at the top right corner of the screen.

  3. Delete Account: Scroll down to find the "Delete Account" option. Tap on it to begin the account deletion process.

  4. Confirm Your Action: You will be prompted to confirm your decision. Please read the information carefully, as deleting your account is permanent and cannot be undone. If you are sure, tap "Confirm" to proceed.

  5. Final Verification: For security reasons, you may be asked to enter your PIN. Follow the on-screen instructions to complete this step.

  6. Account Deleted: Once you have completed the verification, your app account will be deleted from our records.

Important Information

  1. Data Deletion:

    Deleting your account will permanently remove all your data, including your profile information, settings, and any content you have created or uploaded. This action cannot be reversed.

  2. Managing Account Wallet Balance:

    Ensure you move all your funds from your account before you delete your app account.

  3. Need Help?

    If you encounter any issues or have questions about deleting your account, please contact our customer support team at support@iisysgroup.com or call.